"The best experience with a company that is both honest and professional. The gentleman came and spent a couple hours pointing out all the details about my basement problems. I definitely will consider letting them do my job in the future."
"Very helpful and generous with his time. Took his time and walked me through possible spots moisture could be and what I could do to fix it. Was there on time, was incredibly knowledgeable, and was very diligent to get all the info he needed before making recommendations. I highly recommend their services!"
"Greg was super helpful answering my questions even though I may not be an immediate customer. He was direct, honest, and transparent. Thank you Greg."
"Helpful. Informative. Honest."
"Called Greg because I was concerned about telltale signs of moisture in the basement and its possible effect on the structural integrity of the foundation walls. His analysis and advice were instrumental in allowing me to proceed with assurance. Thank you Greg for your expertise and for taking the time to analyze the situation."
"Came out to check where my water was leaking. Got the problem fixed. Has reasonable rates."
"I called Go Dry about potential crawl space water issues. Talked it through with Gregg on the phone and was very impressed with his professional and honest approach. Requested he come out in person and see exactly what I was dealing with. He showed up promptly as promised. He put forth the effort to go in the crawl space under the house and see exactly what was going on. We have been having quite a bit of rain, so it seemed ideal to see under true adverse conditions. After doing the inspection, he showed me pictures and described what he saw as issues. He did not exaggerate the issues or try to sell me work he did not see as necessary. In fact, he did not recommend they provide any services, but did provide reasonable recommendations on what he believed were the right things to do. I most highly recommend them if you have water issues and want an honest appraisal of what needs to be done. *Positive:* Responsiveness, Professionalism"
"Great experience and a great job done by this company. We were having major flooding issues in our basement of a new home we purchased. Jim came out and evaluated the situation and came up with a solution. Everything was properly explained in detail so we could know what to expect. Timeframe was a little long, but to no fault of this company, and they were worth the wait for a big project to be done correctly. The weather and the population influx requiring services has made everyone a little behind. However, they never stopped communicating and even got to us way earlier than we anticipated. The project was done professionally and was cleaned up at the end. An outdoor faucet was even accidentally bumped in the process, and the company replaced and fixed it immediately. Would not hesitate to use them for any future needs. They truly go above and beyond. *Positive:* Responsiveness, Punctuality, Quality, Professionalism, Value"
"We had a wonderful experience with Gregg, who came to the house, thoroughly evaluated our basement water problem, clearly explained the problem, and then gave us a set of possible solutions. He was very patient, very professional, and very friendly. In the end, he gave a presentation of the probable repair that Go Dry would recommend IF the problem got worse, but he recommended a watch-and-wait approach. We really appreciate his analysis and especially his NO-pressure presentation. We had 3 different companies look at the house and if we need to have it repaired, we will definitely be going with Go Dry. Thanks Gregg! *Positive:* Responsiveness, Punctuality, Quality, Professionalism, Value"
"I highly recommend Go Dry Waterproofing. From my initial call all the way through my consultation, they were always professional and courteous. They took the time to listen and fully answer all my questions and actually recommended that I didn't need repairs! They could have easily charged me thousands, but instead they acted with honesty and integrity. They are true professionals who actually care about the service they provide and their customers. I will definitely use them in the future for any services I may need."
"Greg showed up at my home in Blountville to review my drainage issues I inherited when I bought my home. He not only helped me to fix the issue myself, he denied any money for his time and effort spent driving and examining my water drainage issues. Highly recommend."
"Helene storm brought down a large oak that caused significant damage to my home, including a good-sized crack in one corner of my block foundation. Go Dry responded promptly for a quote. Within days of an agreed price, they were on site working. They put in block stitching, epoxy, and then wrapped horizontally and vertically the entire area with 12” wide carbon fiber strips. They went above and beyond and give an awesome labor guarantee. Excellent communication throughout and Jimmy explained everything they did. Felt good to know this corner of the foundation is solid, just like this company. Good price, quality work, and nice guys."
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"I called them just looking for advice. Gregg was very helpful over the phone! Spent a lot of time with us explaining waterproofing and how it works. He didn’t have to do that; I really appreciated his knowledge and the time he took to educate us about proper waterproofing."
"Gregg was excellent. Seemed to be a good person who knew what he was talking about. No high-pressure sales. He came and looked at my issue and talked me through the options with my house. Given the age of my house and situation, he agreed with a different company's recommendation for an interior pump and up front told me he wouldn't be able to be competitive with their offer because Go Dry Waterproofing doesn't do that as often. Seemed like an honest person and great reflection on the company. I would highly recommend seeking consultation with them for any waterproofing needs. If their work is of similar quality to their consultations (and I have no reason to think it wouldn't be), you will not regret calling."
"They fixed a drainage issue that was letting water sit against our foundation during heavy rain. Communication was clear the whole way through, and the solution has kept everything dry since."
"Greg came by to do a bid for us after we noticed some water seeping into the basement through a wall. He was very thorough and kind, and explained that it was likely a result of a main line water leak that we just had fixed. He was very helpful and honest."
"We had some concerns about water getting too close to the house during storms and decided to have it checked out. The team handled everything in a calm and professional way, explained what needed attention, and got it taken care of without any stress. Since then, everything has been holding up great even with steady rain."
"Our floors had started to feel soft and uneven over time, so we finally decided to fix it. They added support with steel posts and the difference is noticeable right away. The house feels much more stable now and we’re glad we got it done."
"The team at Go Dry Waterproofing did a great job. They were professional, took their time to do things right, and explained everything in a way that was easy to understand. All my questions were answered and the work was finished without any issues. Everything is dry now and I feel confident it was done the right way. I would recommend them to anyone needing waterproofing or foundation repair."
"We had water coming through the two below-grade walls of our house causing rotten wood, mold, and an ant infestation. I researched waterproofing companies for quite a while before choosing this one. We initially went with Go Dry because their waterproofing process seemed the most thorough and secure—if you're going to do all that digging, you want to make sure that you won't have to do it again anytime soon. Their scope of work was clear, detailed, and all-inclusive. I really appreciated having everything laid out. There was a lot of rainy weather, but they kept us updated the whole time with regards to the timeframe. When work began, it went exactly as they said. I have great confidence in the work that was done. Their team was the best we've worked with (and we've seen a lot at this point). When an unexpected issue did come up, they called to discuss and go over what the issue was and exactly what the additional expense would be so there was no confusion. We are in full-blown rain season (May) and everything seems dry as can be inside. Drain pipes have water pouring out of them. If you have water issues, I believe this to be one of the best companies to take care of it. The porch had to be removed in the process and their sister company, Heritage, did the rebuild—it looks better than when it started!"
"We were having water seepage along the foundation after heavy rains, so we called Gregg to take a look. He came out, inspected everything carefully, and explained exactly what was causing the problem. His advice was honest and straightforward, and the team completed the waterproofing work efficiently and professionally. Our foundation has stayed dry ever since, and I really appreciate Gregg’s knowledge and integrity. I would recommend him to anyone needing reliable waterproofing services."
"Excellent job, excellent company. Worked very diligently; every interaction with workers was delightful. No matter the stage of completion, every day they picked the job site up and cleaned the area. Everyone seemed to work seamlessly to accomplish the task. Most importantly, the foundation crack was repaired and our basement is dry. Worth every penny. The owner, Jimmy, was very fair and very knowledgeable. He was able to tell me in detail every aspect of what was happening and what was going to happen. No surprises, and they were always there when they were supposed to be. The team worked efficiently and went above and beyond my general experience with most contractors I have hired in the past. One of my neighbors had theirs done first and they seem to be just as happy. Their basement leaked very badly and had a porch that had to be removed in order to do the job correctly. They wasted no time doing what needed done. They also addressed the issues of water flowing towards the house and graded both our yards enough to run the water down and away from our homes. Thank goodness I won't need it waterproofed again—the emulsion they use just won't let water through, period. If I did need it again or decide to sell and move, I would call these guys first any and every time. I never leave reviews, but I'm glad to leave this one. Congrats Go Dry and Jimmy—job WELL DONE!"
"We were dealing with some moisture issues and decided to give Go Dry Waterproofing a call. From the start, everything felt easy and professional. They checked everything carefully, explained the situation clearly, and never pressured us into anything. The work was completed exactly as discussed and the quality truly shows. Communication was consistent, and the team was respectful of our home throughout the process. It is refreshing to find a company that operates with honesty, skill, and real integrity. I would absolutely recommend them to anyone dealing with foundation or waterproofing concerns."
"Gregg came out to check a drainage issue near our foundation and was great to work with. He explained everything clearly and made it easy to understand what needed to be done. The work was done professionally and everything has stayed dry even after heavy rains. Really appreciate the honest advice and solid work. I would definitely recommend Gregg and his team."
"TLDR: Go Dry Waterproofing is a fantastic company. They have great prices, professional workers, and passion for their trade. I highly recommend them for basements, water issues, foundation issues, and drainage problems. You won't find a better company with a better crew or better materials that they (and now us) stand by. They take great pride in their work. So let us start from the beginning. We had a really bad storm and during the storm we went into our finished basement to find it partially flooded, it was about 2-3 inches of water. My wife and I googled around and found a couple of people we wanted to get quotes from. The first one wasn't bad but wasn't good. Their quote/fix was just to install a few french drains around our house to help keep the water away from the house. They wanted 10k just for drainage that they themselves said might not fully stop the problem. Multiple other quotes were the same and some priced more than that. Then came Go Dry Waterproofing. Gregg came out and he did a walkthrough of our property and was confident they could fix the problem by digging down to the footer of the house and putting their proven waterproofing materials on the outside and they would also install drainage along the footer and our gutter down spouts. After hearing this and the lengths that needed to be crossed, we were very worried about what the quote might be for this scale of work. Go dry came back almost 2k under our first quote (which was just drainage that may not work). The quote was much better and the work more involved, we couldn't say yes fast enough. Now let us fast forward to the waterproofing being done. Go dry came out with all their equipment and started digging down to out footer, and that was when we got some very bad news. It turned out that the section of foundation they were waterproofing was in very bad shape. The previous homeowner shoved what looked to be like 2 bricks into a hole in the foundation from the inside and patched the wall with Drylok. Jimmy called us and explained everything that needed to be done to fix the foundation and we agreed to let his crew fix our foundation at the additional cost. Ronnie spent two days fixing the foundation while they continued to dig the rest of the trench for the future drainage. The foundation looked like they had built a brand new wall and set us up for success with their waterproofing materials to add on the new surface. The waterproofing was done over the course of 4 days as it needed to be put on in layers till it reached the desired thickness. They then covered the wall in an additional protective cushion material to protect the waterproofing from being pierced with anything sharp. They ran into a couple of boulders while digging the trench for the drainage, but it was nothing that Jimmy and his crew couldn't handle. We did have to pay extra money to have the rocks removed and that was already explained to us upon signing the contract if they ran into them since you don't know what is under the ground until you start digging. In the end Go dry Waterproofing is an amazing family owned business. They are very different from other contractors, they truly care about their customers and the work they are doing. Their whole model is that they want to help families protect their homes from water without breaking the bank. Compared to the other quotes we received, Go Dry offered more work, materials, and expertise for the same price. They made sure it was done well and correctly throughout the entire process. We have had several storms just like the one that flooded our basement and everything is still bone dry. Our finished basement and the crawl space use to have a musty odor and within a week of adding their waterproofing material to the foundation, that is all gone now, as with the humidity problem we had downstairs a well. Thank you to Jimmy, Ronnie, Cane, and Kevin. My wife and I no longer need to worry about our basement when it rains."